01 Who We Are
2888pk ("we," "us," "our") operates the online sports betting and casino platform accessible at 2888pk.bet. 2888pk is an internationally licensed online gaming operator offering cricket betting, live casino games, slots, the Aviator game, and related services to eligible users — including a large and passionate community across Pakistan, from Karachi to Lahore to Islamabad.
For the purposes of this Privacy Policy, 2888pk acts as the data controller in respect of personal data collected from users of the platform. As data controller, we determine the purposes and means by which your personal data is processed.
This Privacy Policy applies to all users of 2888pk, including registered account holders, visitors who browse without registering, and individuals who contact our support team.
02 Data We Collect
2888pk collects a range of personal data depending on how you interact with our platform. The categories of data we may hold are outlined below:
Identity & Contact Data
- Full legal name as it appears on your CNIC or passport
- Date of birth (used for mandatory 21+ age verification)
- Pakistani mobile number (used for account verification and two-factor authentication)
- Email address
- Residential address (city, province, postal code)
Financial & Transaction Data
- JazzCash or EasyPaisa account number associated with your deposits and withdrawals
- Bank account details for HBL, UBL, or Meezan Bank transfers where applicable
- Deposit history, withdrawal history, and running account balance
- Cryptocurrency wallet addresses where USDT transactions are involved
Technical & Usage Data
- IP address and approximate geolocation at login
- Device type, operating system, and browser version
- Session timestamps and duration
- Pages visited, games played, bets placed, and betting history
- Referral source (how you arrived at 2888pk)
Communication Data
- Records of live chat conversations with our support team
- Email correspondence sent to [email protected]
- Responses to surveys or feedback forms if you choose to participate
| Data Category |
Examples |
Mandatory? |
| Identity |
Name, CNIC, date of birth |
Yes — KYC requirement |
| Contact |
Mobile number, email, address |
Yes — account registration |
| Financial |
JazzCash / EasyPaisa number, bank details |
Yes — deposits & withdrawals |
| Technical |
IP address, device info, session data |
Automatic — platform operation |
| Communication |
Support chat logs, emails |
Only when you contact us |
| Marketing Preferences |
Opted-in promotions, bonus preferences |
Optional — with your consent |
03 How We Collect Data
2888pk collects personal data through the following channels:
- Direct interactions: Data you provide when creating an account, completing KYC verification, making a deposit, contacting support, or filling in any platform form.
- Automated technologies: When you visit 2888pk.bet, our servers automatically log technical information including your IP address, browser type, referring URL, and pages accessed. Cookies and similar technologies also collect usage data — see Section 6 for full details.
- Third-party identity verification providers: When you submit identity documents for KYC verification, our regulated identity verification partner processes document images and returns a verification result to 2888pk. The raw document images are not stored on 2888pk servers beyond the verification process.
- Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and USDT providers may share transaction confirmation data with 2888pk to facilitate deposit and withdrawal processing.
- Fraud detection systems: Our anti-fraud and responsible gaming systems may generate derived data based on your betting patterns, login behaviour, and account activity.
04 Legal Bases for Processing
2888pk processes your personal data on one or more of the following legal bases:
- Contractual necessity: Processing required to provide you with the 2888pk service under our Terms & Conditions — including account management, bet settlement, and payment processing.
- Legal obligation: Processing required to comply with anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, taxation obligations, and instructions from competent regulatory authorities.
- Legitimate interests: Processing carried out to pursue our legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and improving the user experience — provided those interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing based on your freely given, specific, informed consent — primarily in relation to marketing communications and optional cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Where 2888pk relies on legitimate interests as a legal basis, we carry out a balancing test to ensure our interests do not override your rights. You may request information about any such assessment by contacting
[email protected].
05 How We Use Your Data
2888pk uses your personal data for the following specific purposes:
- Account creation and management: To register your account, authenticate your identity, and maintain your profile on the 2888pk platform.
- Age and identity verification: To confirm that you are at least 21 years of age and that your identity matches the details provided at registration, in compliance with our licensing obligations.
- Payment processing: To facilitate deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and USDT, and to process withdrawal requests to your verified payment method.
- Service delivery: To provide access to cricket betting markets (including PSL, international matches, and domestic tournaments), live casino tables, slot games, and the Aviator game.
- Customer support: To respond to queries, resolve disputes, and improve the quality of our support service.
- Fraud prevention and security: To detect and prevent unauthorised access, bonus abuse, match-fixing-related betting patterns, money laundering, and other prohibited conduct.
- Responsible gaming: To monitor betting behaviour for signs of problem gambling and to enforce deposit limits, session limits, and self-exclusion measures requested by users.
- Legal compliance: To meet our obligations under applicable laws, regulations, and licensing conditions, including responding to requests from regulatory or law enforcement authorities.
- Marketing (with consent only): To send you personalised promotions, bonus offers, and platform updates via email or SMS where you have explicitly opted in.
- Platform improvement: To analyse usage patterns and improve the performance, design, and features of the 2888pk platform.
06 Cookies & Tracking Technologies
2888pk uses cookies and similar tracking technologies on the platform. A cookie is a small text file placed on your device that allows our systems to recognise you across sessions and provide a consistent experience.
Types of Cookies We Use
- Strictly necessary cookies: Essential for the platform to function — including session authentication, security tokens, and load balancing. These cannot be disabled.
- Functional cookies: Remember your preferences such as language settings, display options, and your last-visited section of the platform.
- Analytics cookies: Collect anonymised data on how users navigate 2888pk — such as which pages are visited most and where users exit. This helps us improve the platform experience.
- Responsible gaming cookies: Track session duration and trigger reality-check notifications where you have activated this feature.
No third-party advertising cookies are used on 2888pk. We do not allow external advertisers to place tracking cookies on our platform or build advertising profiles based on your activity.
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 2888pk account. Your cookie preferences can also be updated via the cookie consent panel displayed on your first visit to the platform.
07 Sharing Your Data
2888pk does not sell, rent, or trade your personal data to any third party. We share data only with the following categories of recipients, and only to the extent necessary for each stated purpose:
- Identity verification providers: Regulated KYC partners who process your CNIC or passport to confirm your identity and age. These providers are contractually bound to use your data for verification purposes only.
- Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan, Raast, 1LINK, and USDT network providers receive the minimum transaction data required to process deposits and withdrawals.
- Fraud and risk management partners: Specialist providers who assist in detecting and preventing money laundering, account takeover, and bonus abuse. Data shared is limited to transactional and behavioural signals.
- Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory instruction, 2888pk will disclose personal data to competent authorities. We will notify you of such disclosure where legally permitted to do so.
- IT infrastructure providers: Cloud hosting and data storage providers that process data on our behalf under strict data processing agreements, with no right to use your data for their own purposes.
No marketing data sharing. 2888pk will never share your personal data with third-party advertisers, affiliate networks for profiling purposes, or social media platforms for targeting. If you receive unsolicited communications claiming to be from 2888pk affiliates, treat them with caution and report them to
[email protected].
08 International Data Transfers
As an internationally licensed online gaming operator, 2888pk may store and process your personal data on servers located outside of Pakistan. Where such international transfers occur, 2888pk ensures appropriate safeguards are in place, which may include:
- Standard contractual clauses approved by the relevant data protection authority
- Data processing agreements with contractual obligations equivalent to applicable data protection standards
- Transfers to jurisdictions that maintain an adequate level of data protection as recognised by international regulatory frameworks
You may request further information about the safeguards applicable to any specific international transfer of your data by contacting us at [email protected].
09 Data Retention
2888pk retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and accounting requirements. The following retention periods apply:
| Data Type |
Retention Period |
Reason |
| Account & identity data |
5 years after account closure |
AML / KYC regulatory requirement |
| Transaction records |
7 years after transaction date |
Financial regulatory compliance |
| Betting history |
5 years after account closure |
Dispute resolution & audit |
| Support communications |
3 years after last contact |
Service quality & dispute evidence |
| Technical / log data |
13 months on a rolling basis |
Security monitoring |
| Marketing preferences |
Until consent withdrawn or account closed |
Consent-based processing |
Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised so that it can no longer be linked back to you.
10 Security Measures
2888pk implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:
- TLS 1.3 encryption for all data transmitted between your device and our servers
- AES-256 encryption for personal data stored at rest in our databases
- Two-factor authentication (2FA) available for all user accounts
- Role-based access controls limiting which 2888pk staff can access user data, based on job function
- Regular penetration testing and security audits conducted by independent specialists
- 24/7 security monitoring with automated threat detection and alerting
- Strict data processing agreements with all third-party service providers
While 2888pk employs industry-standard security practices, no system is entirely immune to risk. In the event of a data breach that is likely to affect your rights and freedoms, 2888pk will notify you without undue delay and will take all reasonable steps to mitigate the impact.
If you suspect your 2888pk account has been compromised, change your password immediately and contact our 24/7 live support team. Do not share your password with anyone, including 2888pk staff.
11 Your Rights
You have the following rights in relation to your personal data held by 2888pk. To exercise any of these rights, contact us at [email protected] with "Data Rights Request" in the subject line:
- Right of access: Request a copy of all personal data 2888pk holds about you (a "Subject Access Request"). We will respond within 30 days.
- Right to rectification: Request correction of any inaccurate or incomplete personal data. Please note that changes to identity data may require re-verification.
- Right to erasure: Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations. Note that we may be required to retain certain data for AML/KYC purposes even after account closure.
- Right to restrict processing: Request that we temporarily suspend processing of your data while a complaint or accuracy dispute is being investigated.
- Right to data portability: Request a copy of data you have provided to 2888pk in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interests, including profiling for responsible gaming monitoring. We will assess your objection and respond accordingly.
- Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), withdraw that consent at any time without affecting prior lawful processing.
2888pk will respond to all data rights requests within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 60 days with appropriate notice.
12 Children & Minors
The 2888pk platform is strictly for individuals aged 21 years and above. We do not knowingly collect, process, or store personal data relating to anyone under the age of 21.
During registration and at various points during account use, 2888pk requests and verifies date of birth information. Accounts where age verification fails or where underage use is suspected are immediately suspended pending investigation.
If you believe that a minor has accessed or registered on the 2888pk platform using false information, please report this to us immediately at
[email protected]. We take such reports extremely seriously and will act without delay.
Parents and guardians in Pakistan are encouraged to use parental control software to restrict access to online gambling platforms on shared devices. 2888pk supports the use of these tools as part of our broader commitment to responsible gaming.
13 Marketing Communications
2888pk may send you promotional communications about new features, bonus offers, PSL promotions, cricket betting specials, and other platform updates — but only where you have explicitly opted in to receive such communications during registration or via your account settings.
Marketing communications may be delivered via:
- Email to your registered address
- SMS to your registered Pakistani mobile number
- In-platform notifications when you are logged in to 2888pk
You may opt out of marketing communications at any time by:
- Clicking the "Unsubscribe" link in any marketing email
- Updating your communication preferences in your 2888pk account settings
- Contacting [email protected] with "Unsubscribe" in the subject line
Opting out of marketing communications will not affect transactional communications such as deposit confirmations, withdrawal notifications, security alerts, or responses to your support queries — these are essential service messages and will continue regardless.
14 Third-Party Links
The 2888pk platform does not include links to external third-party websites. Should any third-party content appear on the platform in the context of game providers or payment integrations, those providers operate under their own privacy policies and data processing arrangements.
2888pk is not responsible for the privacy practices or content of any third-party systems or services that users independently choose to use in conjunction with the 2888pk platform. We recommend reviewing the privacy policies of all payment providers and app stores through which you may access 2888pk.
15 Policy Updates
2888pk reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will:
- Update the "Last updated" date at the top of this page
- Send a notification to your registered email address summarising key changes
- Display a prominent notice on the 2888pk platform for a minimum of 14 days following the update
Your continued use of the 2888pk platform following notification of a Privacy Policy update constitutes your acknowledgement of the revised policy. If you do not agree with the updated terms, you should cease using the platform and contact us to request account closure and data deletion where applicable.
We encourage you to review this Privacy Policy periodically so you are always informed about how your personal data is being handled.
16 Contact & Complaints
For any privacy-related queries, data rights requests, or complaints, please contact the 2888pk Data Protection team using the details below:
- Email: [email protected] — use subject line "Privacy / Data Request"
- Live Chat: Available 24/7 on the 2888pk platform
- Response Time: Within 4 hours during Pakistan Standard Time (PKT, GMT+5); data rights requests responded to within 30 calendar days
If you are dissatisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or to the licensing body that regulates 2888pk's international gaming licence.
For all formal data protection correspondence, please mark your email clearly with "Data Protection — Formal Complaint" so it is routed to our compliance team without delay. We are committed to resolving all privacy concerns fairly and transparently.